Refund Policy

We want you to feel confident when shopping with us. If you change your mind after placing an order, you may request a refund within 7 days of the purchase date.

Eligibility for Refunds

To qualify for a refund:

• Your request must be made within 7 days after placing the order.

• The order must not have been shipped yet. If the item has already been dispatched, the refund request may not be possible.

How to Request a Refund

To request a refund, please contact our support team at:
📩 help@treglyst.com
Include your order number and the reason for your request. Our team will reply within 24–48 hours.

Refund Approval

Once your request is reviewed:

• If approved, your refund will be processed back to your original payment method.

• Please allow 3–7 business days for the refund to appear on your account, depending on your bank or payment provider.

Orders Already Shipped

If the order has already been dispatched before the refund request:

• The refund may not be possible, as the item is already in transit.

• In this case, you may wait for delivery and then contact support for further assistance.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will replace the product or issue a full refund.

Support

For any questions regarding refunds, contact us at:
📩 help@treglyst.com